Refunds and Returns Policy
Last Updated: May 8, 2024
Thank you for shopping at tshirttrendshub.com (the “Website”), operated by Mk Classical (“we”, “us”, or “our”). We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we offer returns and refunds under the following conditions:
1. Returns Process
To initiate a return, please follow these steps:
- Contact our customer support team at khanlodhimubeen@gmail.com within 30 days of receiving your order to request a return authorization.
- Our customer support team will provide you with a return authorization number and instructions on how to return the item.
- Pack the item securely in its original packaging and ship it back to us at the address provided below.
- Once we receive the returned item, we will inspect it to ensure that it meets our return eligibility criteria.
- If the return is approved, we will process a refund to your original payment method within 7-10 business days.
2. Return Eligibility
To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging with all tags attached.
- Returns must be initiated within 30 days of receiving your order.
3. Refunds
Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the return is due to a defect or error on our part.
4. Exchanges
We currently do not offer exchanges. If you would like to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.
5. Contact Us
If you have any questions or concerns about our refunds and returns policy, please contact us at:
Email: khanlodhimubeen@gmail.com
Address: 65 Jaffar Town, Lahore